
tabularize of Contents Abstract ________________________________________________________ ii Table of Contents_________________________________________________ iii Introduction________________________________________________ _____ 1 Empathy_____________________________________________________ ___ 2 Active Listening__________________________________________________ 3 Reframing___________________________________________________ ____6 Conclusion__________________________________________________ ____ 7 References__________________________________________________ ____ 9 Introduction Conflict resolution is the mental process involving change that seeks to resolve a presenting problem (Dwyer 2006, p. 153). fair to median(a) resolutions of conflict require the simultaneous application of various detail skills which may be sorted under delirious Intelligence, ego Awareness and Interpersonal Competence. Emotional Intelligence encompasses the ability to perceive, invest and manage emotions in a conflictthus providing the peck to respond appropriately, build stronger...If you desire to get a long essay, order it on our website: Ordercustompaper.com
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